Review: Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh

I was lucky to be chosen to receive an advanced copy of Tony Hsieh’s book, Delivering Happiness: A Path to Profits, Passion, and Purpose.  I heard about the book from Tim Ferriss and Kevin Rose on their Random Show.

Simply put this is a mini autobiography of Tony Hsieh’s adventure with business, more specifically, Zappos. Tony goes through a lot of ups and downs and provides honest insights and gold nuggets throughout the book. It was nice to read about another immigrant Asian entrepreneur, because there were a lot of similarities on how we were raised in America.

The biggest thing I got out of the book is how important people are and how to treat them. I appreciate the out-of-the-box thinking that he provided and how to create a culture. Any company can be cloned in a matter of months and the ultimate competitive advantage is the people, both customers and employees.

Another major point that I appreciated was in the last couple of chapters where he discusses the “science” behind happiness. I think that’s all that life is all about.

After reading the book I ordered a copy of the well-known culture book and look forward to reading that as well. I only hope that I will be able to create companies that have such passionate and loyal people.

I highly recommend the book. It was a very quick read and was difficult to put down after I started reading. You can buy the book on Delivering Happiness: A Path to Profits, Passion, and Purpose. If you know me and are close to me in Irvine, CA. I can give you my copy to read.

We need more amazing companies that truly make a positive difference in peoples lives and bring the overall happiness level up around the world. When I get the chance I plan on attending one of the free tours at Zappos’ Head Quarters in Las Vegas.

Disclaimer: Per FTC guidelines. I received an advanced review copy of the book and promise to provide an honest review.

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Bad Habits

I learn new things everyday. I forget what I don’t put into practice. I read “The Science of Will Power” on Psychology Today (via Lifehacker). The essence of the article is that we will “default” back to our lazy habits.

For example, If I’m trying to lose weight I need to get rid of all of the temptations in my house and get rid of anything that isn’t constructive in my diet. Or if I want to save money I need to make it go automatically, because I’m not disciplined enough to do it by myself.

Now, I need to go back and set up those systems so I can finally get those sexy six pack abs and start serving more people.

Photo Credit: Margolove

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12 Insightful Tips for Job Interviews

Focus has 12 Job interview questions and explains the psychology behind those questions. Its good to know for those looking for jobs. You can find the post here: http://www.focus.com/fyi/human-resources/12-indirect-job-interview-questions-what-they-really-reveal/

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Top Ten Things – I’ll Miss About Korea

I’m finishing up a four year adventure in Korea. A lot has happened in these past four years. I originally came through a poker game with God. Life’s funny. I leave with a Korean wife. God does amazing things. This is a late-post since I’ve been in the US for over a month.

Without further ado:

10. Public Transportation – For 1,000 won (approximately 1 US dollar) you can travel anywhere in Seoul. The Seoul Public Transit system is amazing, both the subways and bus system. I enjoyed using’s Seouls BMW (Bus, Metro, and Walking.)
9. High Speed Internet / High Speed WiBro – The whole country is on a fiber optic LAN. I got 100MBPS to my house, both up and down with servers within Korea. They’ve already started planning to get the whole country on a Gigabit system. It only costs 30,000 ($30 bucks) a month for it too. I used to download large files in a few seconds.
8. Customer Service in General – Overall customer service at Family Restaurants, Hotels, Toll Gates, and Korean Government offices tend to be very friendly and do their best to serve you quickly and respectfully.
7. Fast Delivery – I would imagine if I lived in New York it would be similar.  Whenever I ordered anything, food would show up 10-15minutes, stuff I bought online would show up the next day and sometimes even the same day.
6. Ice Cream – I don’t know what it is, but the packaged ice cream tastes better. My favorite is the “Sun-lai-im” by Lotte, it’s in the blue packages with a plastic cap, I felt stupid having them, but they tasted so good.
5. Schwarma / Kebabs (Itaewon Area) -  I enjoy the Itaewon area for its diversity, you can share and mingle with people from all over the world. I thoroughly enjoyed the authentic food from each nation, however my favorite was Petra in Itaewon. Their schwarmas are mouth watering.
4. No tips - You don’t have to tip anywhere and people won’t give you attitude if you don’t. I thoroughly enjoyed paying a flat price for food being delivered and eating at dine-in restaurants.
3. Always something to do - Because the city is huge there is always something going on and you can participate in.
2. Security – Seoul is a huge city, but there is very little violent crime. You never hear gunshots and you can walk around the city at 3 AM and you’ll feel safe.
1. The People – I’ll miss the “jung”, it’s like loyalty/love mushed together. When Koreans make friends with you as long as you keep in touch you’ll be friends for life. Sure there are flaws in the culture and nobody is perfect, but overall I enjoyed my four and a half years living in Seoul.

If you ever get a chance I highly encourage you to check out the land of the morning calm.

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Review of The Go-Giver by Bob Burg and John David Mann

I’ve finished reading The Go-Giver: A Little Story About a Powerful Business Idea by Bob Burg and John David Mann.

It’s a parable about how giving will give you a higher quality of life.

Here’s Amazon’s description:

This modern-day business parable, a quick read in the spirit of The Greatest Salesman in the World and The One Minute Manager, should do well with eager corporate-ladder climbers, who may at first be confused by its focus: on putting the other guy first-be it a colleague, competitor, customer, friend or family member. Told through the fictitious story of an ambitious young salesman named Joe, Burg and Mann communicate their points through the advice of an enigmatic (and highly likeable) mentor character known as Pindar. Rather than help Joe snag a fast sale, the consultant introduces him to series of “go-givers” who personify the “Five Laws of Stratospheric Success.” Over the course of five days, a restaurateur, a CEO, a financial advisor, a real-estate broker and the mysterious “Connector” teach Joe about the laws of value, compensation, influence, authenticity and receptivity-concepts that make more immediate sense in this fictional context than they would in a formal business book. Burg (Endless Referrals: Network Your Everyday Contacts Into Sales) and Mann (You Call the Shots) write with a simple, informal style that offers a working-person’s interpretation of the old adage “give, and you shall receive.”
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Here are the Five Laws of Stratospheric Success (which are restated at the back of the book):

1) The Law of Value: Your true worth is determined by how much more you give in value than you take in payment.
2) The Law of Compensation: Your income is determined by how many people you serve and how well you serve them.
3) The Law of Influence: Your influence is determined by how abundantly you place other people’s interests first.
4) The Law of Authenticity: The most valuable gift you have to offer is yourself.
5) The Law of Receptivity: The key to effective giving is to stay open to receiving.

Overall it was a quick read and a good book. Hard to actually apply the lessons in your life. I recommend this book for anyone interested in adding more value to the world and wanting to live a life that makes a difference. The businesses lessons overlap into your personal life. In fact, there shouldn’t be a line dividing the two.

I plan on borrowing/reading the second book, Go-Givers Sell More, which is filled with case studies.

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